Filter Servicing

How to change the filter?

Watch the video below for instructions on how to change your filter.

How to turn off the filter light?

LED Control Panels

If the filter light is on it is time for the filter to be changed. The filter light is only a reminder to change the filter, not an indication that there is a problem.

If your control panel looks like the one below (or similar) then you need to push and hold the 'Ventilation Source' button for 15 seconds then release.

LED Control Panel

LCD Control Panels

When the word 'FILTER' flashes across the screen it is time to change the filter. This is a reminder to replace your filter. The flashing is not an indication of how dirty the filter is. The filter should be replaced every year. Once the filter has been changed you need to do the following:

  1. Press and hold the ‘SELECT’ and ‘+’ buttons. You will hear 2 short beeps
  2. Continue holding both buttons for at least 15 seconds until you hear two short beeps. This stops the 'FILTER' flashing and resets the programme for this time next year.

If the ‘FILTER’ sign does not stop flashing OR you have the moistureMASTER™ HX Heat Exchange Ventilation System you will need to do the following:

  1. Press and hold the ‘MENU’ and ‘---‘ buttons. You will hear two short beeps.
  2. Continue holding both buttons for at least 15 seconds until you hear two short beeps. This stops the ‘FILTER’ flashing and resets the programme for this time next year.

LCD Control Panel